Privacy Policy
Norfolk Carpet Cleaning
Effective Date: 1 November 2025
Norfolk Carpet Cleaning (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website [insert website URL] and any related services.
We may collect and process the following personal information:
Contact information: name, email address, phone number.
Service information: details about the services you request or book.
Payment information: payment details necessary to complete transactions.
Technical information: IP address, browser type, operating system, and website usage data collected via cookies or similar technologies.
We use your personal data for the following purposes:
To provide and manage our services.
To process payments and manage bookings.
To communicate with you, including responding to enquiries.
To improve our website and services.
To comply with legal obligations.
We process your personal data under the following legal bases:
Performance of a contract: to provide services you have requested.
Legal obligation: to comply with applicable laws.
Legitimate interests: to improve our services and communicate with customers.
Consent: where you have explicitly agreed to marketing communications.
We will not sell or rent your personal information to third parties. We may share your information with:
Service providers who help us operate our business (e.g., payment processors, IT providers).
Legal authorities where required by law.
We do not transfer your personal data outside the UK.
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You have the following rights under the UK GDPR:
Access your personal data.
Request correction of inaccurate data.
Request erasure of your personal data (“right to be forgotten”).
Object to processing or request restriction of processing.
Data portability.
Withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us at info@norfolkcarpetcleaning.uk.
Our website uses cookies to improve your experience. For more details, please see our Cookie Policy [link to cookie policy if available].
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, or destruction.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Norfolk Carpet Cleaning
Email: info@norfolkcarpetcleaning.uk
Phone: 07572 381 722
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